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Le Figaro

I had the opportunity to share Cosawi’s perspective in an interview published by Le Figaro’s Table des Dirigeants, addressing a question many leaders are facing today: what if...

Customer-Centric Curricula: The Strategic Imperative for Modern Account Excellence Organizations across industries continue to face unprecedented complexity in how to engage and create value for their customers and clients. Hybrid interactions, rapidly evolving market...

Establishing a Strategic Account Management (SAM) Transformation

By AKAM Board Members Olivier Rivière (Powering), Armelle Dupont (Vetropak), Dominique Coté (Cosawi)Exploring methodology, governance, and organisation Setting the framework for thinking about K/GAM When considering the design of a Key or Global Account Management...